Assertiveness II

Practical process of how can we starting to be more assertive at any work in our life. There are several situations we can figure out.
Situation 1 is “making request”, any difficulties we may experience to making request due to na and agg beliefs. If we believe that we have right to ask for request it will helpful for both parties. There are few hints we can use when we making request such as Be direct, keep short, Don’t justify yourself, give a reason for your request, Don’t apologize plentifully, Don’t sell your request, Don’t play on people relationships, Don’t take refusal in person.
Situation 2 “Disagreeing and stating your views”, we have right to do this. If we don’t use it and believe as na and agg way there may be lots of unsatisfied times in our life. To avoid those problems ass behavior will helpful like State disagreement clearly, Express doubt in constructive way, Use ‘I’ statements, Change your opinion, Give reasons, Identify other’s point of view.
Situation 3 “giving praise”, lots of people are working in places where praise is very rare. Because of na and agg behavior which is not helps to express ourselves appropriately. We can maintain eye contact, keep it brief and clear, make it specific to behave assertively when we giving praise.
Situation 4 “receiving praise”, definitely na and agg behavior affect on receiving praise in negative manner. Therefore to avoiding them we can simply thank, Keep response short, and accept the praise.
Situation 5 “giving bad news”, in here aim is that to pass the information accurately and in a way that it doesn’t damage the others confidence. If we can handle these situations in ass way like Taking the initiative, Give specific bad news, Listen to suggestions and agree, Use ‘I’ statements, etc.
There are several ways to negotiate assertive behavior, both parties will feel pleased if it win/win situation. Compromise may lead both parties dissatisfied. Achieve win/win need to be more ass. Clarifying the other person needs will lead to achieve win/win. Giving out win/win vibes means both verbal and non verbal behavior. This can achieve by State your position positively, Show recognition of the other person needs and state your own needs, Flag that you are aiming for a win/win, Sound and look positive, respect their rights.
Handling hassles while giving win/win can achieve doing Separate out what is valid from what is not, acknowledge their position and restate your own, Ask question to find out needs behind the hassle.
Saying no assertively, when is it appropriate to say “NO”. There are several barriers to say NO assertively, but I have right to say ’NO’. Saying ‘NO’ should slow down and emphasize which not cause to close the conversation.
There are Six types of ass are basic, Empathetic, Discrepancy, negative feelings, Consequence, Responsive. When to use different ass we try to use minimum degree of assertion for achieving our aim.