Assertiveness behavior merely means that fulfilled the requirements of both parties who involved in the particular situation.
Person who doesn’t know his rights with have negative mind set and always try to avoid conflict and to please others because not enough confidence to say ‘No’ is non assertive (na) behavior.
Short term effects on us due to na are feeling sorry for ourselves, reduction in anxiety, etc. and loose of self-esteem, cause psycho problems, etc are the long term effects. There are some bad effects on others and organizations as well.
Reasons which cause to na behavior are not having confidence about your abilities, fear about what might happen next, don’t know about the rights, encouraged to behave as non assertively, misunderstanding with politeness and non assertiveness, think that it is helpful to others being na.
Aggressive (agg) behavior is always trying to satisfy own needs without giving any respect to others.
Short term effects on us due to agg are may reward us because it leads to satisfy our needs and also it works. In spite of that longer time undesirable effects such as people leave us isolated, unable to keep friendships and job prospect, etc. There are some bad effects on others and organizations as well.
Reasons which cause to agg behavior are believe that is the way to get the job done, earlier na behavior, due to over reacting, unable to develop required skills, etc.
We should be assertive because it leads us to satisfy our needs, it can build personality and confidence in ourselves as well as others, increased responsibility for own behavior and not afraid to make mistakes, etc.
Assertiveness behavior of workers will give more advantages to the company they work such as reduce the company hierarchy; workers are more responsible and not afraid to take decisions, etc.
Verbal aspects can help to identify those types of behaviors. ‘I’ statements, give the opinion simple and up to the point, questions and find out thoughts, suggestions, etc are few verbal aspects of ass.
Confusing statements, self authoritarian, uncertain statements, etc are few verbal aspects of na. Arrogant, own opinion expressed, advisable, sarcasm statements are few verbal aspects of agg. Nonverbal aspect is very important because it can make huge impact on what we are saying such as speech pattern, eye contact, facial expressions, etc.
Beliefs rights and responsibilities are few facts that make effect on assertiveness. To be an ass person he should identify what are his rights? When we accepting rights we have take responsibility for that.
Beliefs also affect unless it is difficult to accept the rights and responsibilities which helps to ensure assertive behavior.